{"id":600,"date":"2017-08-17T10:24:30","date_gmt":"2017-08-17T10:24:30","guid":{"rendered":"https:\/\/demos.welaunch.io\/helpdesk\/?post_type=faq&#038;p=600"},"modified":"2017-08-17T11:36:43","modified_gmt":"2017-08-17T11:36:43","slug":"create-ticket-status-types-projects","status":"publish","type":"faq","link":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/docs\/faq\/create-ticket-status-types-projects\/","title":{"rendered":"Create Ticket Status, Types &#038; Projects"},"content":{"rendered":"[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]After everything is setup we can create the different status, types &amp; systems \/ projects. Each of these taxonomies can have it&#8217;s own color.<\/p>\n<ul>\n<li><strong>Status<\/strong><br \/>\nExplanation: the status on what a ticket currently is<br \/>\nExample: New, Assigned, Solved<\/li>\n<li><strong>Type<\/strong><br \/>\nExplanation: the ticket type<br \/>\nExample: Bug, Feature, Question<\/li>\n<li><strong>System \/ Project<\/strong><br \/>\nExplanation: The project or System a ticket will be assigned to<br \/>\nExample: Project 1, Project 2<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;608&#8243; onclick=&#8221;link_image&#8221;][\/vc_column][\/vc_row]\n","protected":false},"author":1,"featured_media":0,"menu_order":20,"comment_status":"open","ping_status":"closed","template":"","product_cat":[],"class_list":["post-600","faq","type-faq","status-publish","hentry","faq_topics-getting-started"],"acf":[],"_links":{"self":[{"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/faq\/600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/comments?post=600"}],"version-history":[{"count":5,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/faq\/600\/revisions"}],"predecessor-version":[{"id":611,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/faq\/600\/revisions\/611"}],"wp:attachment":[{"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/media?parent=600"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/product_cat?post=600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}