{"id":703,"date":"2017-08-24T07:01:02","date_gmt":"2017-08-24T07:01:02","guid":{"rendered":"https:\/\/demos.welaunch.io\/helpdesk\/?post_type=faq&#038;p=703"},"modified":"2017-08-24T07:09:26","modified_gmt":"2017-08-24T07:09:26","slug":"is-it-possible-for-a-user-to-email-support-questions-and-respond-via-email","status":"publish","type":"faq","link":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/docs\/faq\/is-it-possible-for-a-user-to-email-support-questions-and-respond-via-email\/","title":{"rendered":"Is it possible for a user to email support questions and respond via email (email piping)?"},"content":{"rendered":"<p>Yes you will need to setup your own Email inbox account. Then configure it within the plugin settings.<\/p>\n<p>When you do a comment a mail will automatically be sent out to the reporter.<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","product_cat":[],"class_list":["post-703","faq","type-faq","status-publish","hentry","faq_topics-faq"],"acf":[],"_links":{"self":[{"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/faq\/703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/comments?post=703"}],"version-history":[{"count":2,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/faq\/703\/revisions"}],"predecessor-version":[{"id":710,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/faq\/703\/revisions\/710"}],"wp:attachment":[{"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/media?parent=703"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/demos.welaunch.io\/wordpress-helpdesk\/wp-json\/wp\/v2\/product_cat?post=703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}