Frequently asked questions

I can not see the settings / options panel


You can find the everything inside your Admin Panel below WooCommerce > Advanced Categories. If not: Make sure the Redux Framework plugin is installed!

The Category Header Image does not show up


This is very theme dependent. Because if your theme is not 100% WooCommerce compliant and does not use the filter “woocommerce_show_page_title” then it won’t work.

Category Background image does not show?


1. Check if categories are enabled. 2. Check if your theme is 100% WooCommerce compliant. Ask your theme developer if the "woocommerce_show_page_title"-Filter is implemented in his theme.

Flatsome Support


In Order to support flatsome Theme some small custom CSS changes need to be applied if you want to use the nested categories layout: .product.col { width: 25%; float: left; padding: 20px 15px 10px; min-height: 400px; } .woocommerce...