Frequently asked questions

Icons do not show up on Product page?


Try changing the icon position like this: 1. Go to WP-Admin > WooCommerce > Print products settings 2. Change "Icon position" once 3. Reload product page and look if PDF icon appears. 4. If no icon appears repeat step 2 If all...

How can I add custom Styles to the Product PDF?


When you want to add some styles to the PDF you should go to Advanced Settings > Enable debug mode. When you create the PDF then the raw html will be shown. This you can use to identify elements, that you want to style. The custom styles...

I can not see the settings / options panel


You can find the everything inside your Admin Panel below WooCommerce > Print Products. If not: Make sure the Redux Framework plugin is installed!

How can I change the icons to an image?


Just enter this custom CSS and replace the icon URL. .fa-file-pdf-o:before, .fa-file-word-o:before, .fa-print:before { content: "" !important; } .fa-file-pdf-o { background-image:...

Slow down and Performance Issues in Admin Panel


In large WooCommerce stores with many products and many categories, the admin panel slows down sometimes when no Database caching tools are installed. To solve this issue you need to replace a php file in the redux framework plugin. Follow...

MPDF images are not loaded?


First  please make sure, that you are not on a localhost AND do not have any .htaccess / .passwd on your sever. Because our plugin uses HTTP to get the images for the PDF creation and if your server blocks the images from public it won't...

How can I add custom Fonts to my PDF Files?


We do not offer custom fonts by default due to licenses. You can read here how to implement custom Fonts: https://mpdf.github.io/fonts-languages/fonts-in-mpdf-7-x.html