Frequently asked questions

I can not see the settings / options panel


You can find the everything inside your Admin Panel at "Country Selector". If not make sure you have installed the Redux Framework plugin.

Stay at United States should be International


When you want to have the popup say "Stay at International Site" instead of "Stay at United States" you need to do the following Install Loco Translate Plugin Go to Loco Translate > Plugins >...

Wrong Country Flag or Country name?


Our plugin takes the country flag & name from the settings of the WordPress site. If you for example see "Stay at United States", but you want to have it as "Stay on Germany", then your sites language is wrong. This is also not good for...

Popup appears again if refreshing the site or browsing?


If the popup displays again after a short time, the lifetime of our plugin cookie is too short. Please increase the liftetime inside the plugin settings > general. It could be when users surf incognito, that they will see the popup also,...

How can I translate the Plugin (WPML)


For translations you need to use WPML > "String Tranlsations". First go to Theme and Plugin localization Click the checkbox for the Wordpress Country Selector Scan the plugin for Translations...