Reporter Login

As a reporter you will automatically be redirected to the “My tickets” page. From there you can view your tickets, create a new ticket or view the knowledge base.

Username: reporter
Password: reporter

Agent Login

As an agent you can view tickets you are assigned to. You can create tickets, reply to tickets & change the status / type / system. Also you can create FAQs & Saved Replies.

Username: agent
Password: agent

In addition to the agents capabilities, the admin can create new status, types, systems and can change the main plugin settings. Also he can create FAQ topics, saved replies categories & see the reports.

Admin Login

Username: demo
Password: demo

Knowledge Base Demo

Our plugin documentation has been built with our knowledge base. So when viewing the documentation you can see our Knowledge Base in action.

Knowledge Base Demo