When creating a ticket when they choose “order support”or similar where can I modify the drop down “subject” values?
You can use the following Filter “wordpress_helpdesk_new_ticket_WooCommerce_order_subjects”.
An Example:
function my_custom_subjects($subjects) { // Adding a new subject $subjects['test'] = 'Test Subject'; return $subjects; } add_filter('wordpress_helpdesk_new_ticket_WooCommerce_order_subjects', 'my_custom_subjects');