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Step one Scan the Plugin for Translations
- Go to WPML > Theme and plugins localization
- Check “WordPress Helpdesk”
- Click on “Scan selected Plugins for Strings”
- After scan you can click on the “wordpress-helpdesk” texdomain link and start translation
- Alternative you can go to string translation: wp-admin/admin.php?page=wpml-string-translation%2Fmenu%2Fstring-translation.php&context=wordpress-helpdesk
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Translate FAQs & Tickets
- Go to “Create new FAQ”
- On the bottom click on “Make FAQs translateable”
- Then check all custom taxonomies to “translate”
- Repeat this step for the ticket part
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